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Privacy Policy

At Skilled Operations, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and process the information you provide when completing our “Join a Squad” registration form, skills assessment, or related onboarding documents.

  1. Who We Are

Skilled Operations is a workforce solutions and recruitment business supplying labour and managed workforce teams across construction, utilities, civil engineering, telecommunications, and related industries.

  1. Information We Collect

When you complete our registration or skills assessment forms, we may collect:

  • Full name
  • Contact details (phone number, email address, address)
  • Date of birth
  • Right-to-work information
  • Driving licence details where relevant to the role
  • Trade qualifications and certifications
  • Employment history and references
  • Skills assessment responses
  • Plant tickets, CSCS/Safe Pass cards, licences, and training records
  • Availability and preferred work locations
  • Emergency contact information
  • Performance feedback from site supervisors and clients
  • Any additional information voluntarily submitted by you
 
  1. How We Use Your Information

Your information may be used to:

  • Assess your suitability for work opportunities
  • Verify qualifications, licences, experience, and references
  • Carry out right-to-work and identity checks
  • Match you with suitable projects and clients
  • Contact you regarding employment opportunities
  • Manage onboarding, payroll, compliance, and workforce records
  • Carry out practical competency assessments
  • Monitor performance, attendance, and health & safety compliance
  • Meet legal and contractual obligations
  • Improve our recruitment and workforce management processes
 
  1. Skills Assessments & Verification

Information submitted through our skills assessments and onboarding process may later be verified through:

  • Right-to-work checks
  • Identity verification
  • Driving licence checks where relevant to the role
  • Supervisor feedback
  • Client performance reviews
  • Practical on-site assessments
  • Qualification and certification checks
  • Reference checks with previous employers or clients
  • Health & safety competency reviews

You agree that information supplied by you may be verified before or during any assignment. Failure to provide satisfactory evidence, refusal to participate in verification procedures, or the provision of false or misleading information may result in your application being rejected, suspension from assignments, or removal from active work opportunities.

  1. Sharing Your Information

We may share relevant information with:

  • Clients seeking workforce personnel
  • Compliance and payroll providers
  • Health & safety or training organisations
  • Right-to-work or certification verification bodies
  • Professional advisors or regulatory authorities where legally required

We do not sell your personal information to third parties.

  1. Data Storage & Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, misuse, loss, or disclosure.

Your information may be stored electronically within secure cloud-based systems, email systems, recruitment software, or internal databases used for workforce management and compliance purposes.

  1. How Long We Keep Your Data

We retain personal information only for as long as necessary for recruitment, compliance, legal, insurance, taxation, and operational purposes.

  1. Your Rights

Under applicable data protection laws, including the UK GDPR and Irish data protection legislation where applicable, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

Requests can be made by contacting us directly.

  1. Consent

By submitting your information through our forms, you consent to Skilled Operations processing your personal data in accordance with this Privacy Policy.

  1. Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Skilled Operations
Email: [email protected]
Website: https://skilledoperations.com